A new and improved patient transport service from G4S was launched across Kent and Medway on 1 July 2016.
From 1 July, the bookings line number changed to 0800 096 0211. (Open 24 hours a day, seven days a week)
The patient transport service provides free transport for people whose medical condition means they cannot get to or from their place of care (a hospital, hospice or clinic) in any other way. Eligible patients can book transport to get them to and from outpatient and inpatient appointments. The criteria for eligibility for patient transport services has not changed.
For further information about the patient transport service in Kent and Medway, including a leaflet, poster and feedback form, visit